FAQ

Once you get your tracking number (via email/SMS), the delivery process should take 2-3 working days. Kindly note that during public holidays and seasonal campaigns, parcel takes longer time to process and deliver.

Category: FAQ

We only accept returnable items if they are damaged and incorrect. Bougas team should be informed within 2 days after the item is received. Kindly return the item(s) to the following address:

Bougas Empire Sdn Bhd
Lot C-G-02,Jalan Vita 2,
Plaza Crystalville,
Lingkaran Cyberpoint Timur,
63000 Cyberjaya, Selangor


Category: FAQ

Yes, Bougas Beauty products are suitable for both men and women, as early as 15 years of age with or without skin problems.

Category: FAQ

We always make sure that all the ingredients use in our products are safe, approved quality and taken from rightful sources. We also have undergone laboratory tests for all our products. There won’t be any side effects if you stop using it.

However, we like to remind our valued customers that each skin type may vary from one another. If you are a first time customer, be sure to do patch test to your skin to check whether our products suits your skin or not. If there is any reaction from it, stop immediately or you may contact our hotline for further assistance.

Category: FAQ

Yes, our products are Halal. For Halal status, please visit official JAKIM website and search our brand name (Bougas Beauty / Bougas Empire Sdn. Bhd)

Category: FAQ

Load More